Privacy policy

Here’s how we protect your privacy and use your information.

Effective Date: 10/30/2024

At My Denver Therapy, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [https://www.mydenvertherapy.com/] (“Website”). Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect the following types of information from you:
Personal Information

Name, email address, phone number, or other contact details when you fill out forms or request information.
Payment information when you book services (processed through third-party payment processors).

Non-Personal Information

IP address, browser type, device information, and browsing behavior via cookies and analytics tools to enhance your experience on our website.

2. How We Use Your Information

We use the information collected for the following purposes:

To provide and manage our therapy services, including scheduling and communication.
To respond to inquiries, requests, or customer service needs.
To improve our website’s performance and usability through analytics.
To send appointment reminders, newsletters, or updates (only with your consent).
To comply with legal obligations, such as regulatory requirements.

3. How We Share Your Information

We do not sell or share your personal information with third parties, except in the following circumstances:

Service Providers: We may share information with third-party providers (such as scheduling platforms or payment processors) who help us operate the business.
Legal Requirements: We may disclose information to comply with legal processes or to protect the rights and safety of My Denver Therapy, our clients, or others.
Consent: We will only share information with third parties if you give us permission to do so.
HIPAA: We comply with the Health Insurance Portability and Accountability Act’s (HIPAA) requirements.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to personalize your experience and improve our Website. Cookies help us analyze traffic, remember your preferences, and enhance your overall experience. You can adjust your browser settings to refuse cookies; however, some parts of our Website may not function properly without them.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online platform is entirely secure. We encourage you to use strong passwords and be mindful when sharing information online.

6. Your Rights and Choices

Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate.
Opt-Out: You can opt-out of receiving communications from us at any time by clicking the unsubscribe link in emails or contacting us directly.
Data Deletion: You may request the deletion of your personal data, subject to applicable legal requirements.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify users of significant changes by posting a notice on our Website or sending an email. Your continued use of the Website constitutes your acceptance of the updated policy.